TERMS · UPDATED OCT 15, 2026

    The terms, kept short.

    These terms cover your use of Copious while it's invite-only. Paid plans will add an order form when billing opens.

    01

    Who's who

    AO8 Studios Inc., an Indiana corporation, runs Copious at copious.app ("we"). "You" means the person or organization using it.

    02

    Access

    Copious is invite-only. We can grant or withdraw access. Keep your sign-in secure. You're responsible for what happens under your account.

    03

    Your data is yours

    Everything you file in Copious belongs to you. You give us permission to store and process it only to run Copious for you. We don't sell it. The Privacy page says what we collect and who else handles it.

    04

    What Copious is, and isn't

    Copious records decisions about what AI should handle in your support queue, and checks prompts against your rules. It doesn't answer your customers, and it doesn't make decisions for you. A ruling is a recommendation that you and your owners sign off on. You're responsible for how AI is used in your operation.

    05

    Fair use

    Don't put customer personal data into Copious. Don't try to get around its security or its limits. Don't use it to break the law. Don't resell access.

    06

    Connected tools

    When you connect a helpdesk, Notion, or Slack, that tool's terms still apply to you. We use only the access you grant, and only for what you ask.

    07

    AI features

    Ask Copious and policy rule extraction use Google's Gemini model. AI output can be wrong. Check it before you rely on it.

    08

    Availability and changes

    Copious is under active development. Features change, and we post what changed in Release Briefs. While it's invite-only, we don't promise any level of uptime.

    09

    Fees

    Copious is free during your invite unless we've agreed a paid plan with you in writing. Plans and prices are on the pricing page.

    10

    Ending

    You can stop using Copious at any time and ask us to delete your data. We can suspend or end access if these terms are broken. When access ends, we delete your data as the Privacy page describes.

    11

    Liability

    Copious is provided as is. To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim.

    12

    Law

    These terms are governed by the laws of the State of Indiana, USA.

    13

    Changes to these terms

    When these terms change, the date at the top changes. We email account owners about material changes before they take effect.