The ruling body, in your own words

A ruling has to survive being read cold by a stranger in ninety seconds.

So the reasoning is shown, not asserted. Every ruling lists the signals that decided it and quotes your own words back. Nine categories. Free text. A customer reads the output. Those are the phrases, and they carry the verdict.

Underneath, the next steps. Each one gets an owner you can type in, and the owner is filed with the ruling.