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    Template

    CX Vendor Evaluation Scorecard

    $49Template · Notion + Sheets

    What your procurement team should be scoring vendors against. Built from 40+ side-by-side evaluations across Qualtrics, Zendesk, NICE, Genesys, and Intercom.

    What's inside

    • 23 weighted criteria across five categories
    • Pre-loaded benchmarks for the five biggest CX vendors
    • Auto-calc scoring sheet (Google Sheets + Notion)
    • Walkthrough loom on how to run a structured eval call
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    Qualtrics Sold You a Platform. You Needed an Implementation. →
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